Kaspersky staffs의 작난질에 대한 Advice.

Kaspersky staffs의 작난질에 대한 Advice.  게시판  6시간 전  수정  삭제 https://blog.naver.com/bluesky48123/221314214942 통계보기 전용뷰어 보기 요약 :  아래 글은 본인의 i7-6700K Desktop에 사용 하는 KASPERSKEY 2년 기한의 Anti Virus Vaccine 제품 사용 기간이  아직 2018. 7. 5. 기준 423일이나 남아 있는데도, 요 몇 주일 동안에 동 서비스가 중단(up-date, fast scan, full scan )되는 현상에 직면 하여, 처음에는 < 아마도 인터넷 연결 상태를 원인으로 하는 일시적 현상으로 조금 있으면 정상 작동 되겠지 . . . .  >하고 지나쳤었는데, 몇 주일 동안에 계속 되어 자료 분석을 해 보니, 아직 400일 넘게 유효 기간이 남아 있었고, My Kaspersky => log in => 자세한 정보 ~ 등을 조사 해 보니, 오른 편 윗쪽 귀퉁이에 빨간 종 모양의 심볼에 < 6 >라는 문구가 보여서 클맄을 해 보니  < License expired. >라고 표시 되어 있었다. 400일이 넘게 남아 있다고 자체적으로 표시 되고,  Vaccine의 처음 그림에도 잔여 유효 기간이 423일이라고 표시 되어 있지만, 갑자기 Vaccine Service를 중지 시키고,  License가 Expire 되었다고 허위 정보를 주입시켜서 새로 구매를 강요 하는 공작임을 뒤 늦게 파악 하게 되었다. Kaspersky Head Office in London의 Technician들은 고객 PC에 문제가 있다고 자체 꼼수 공작을 외면 하고 있는 중에 최종적으로 Staffs들의 잔머리 공작이라고 깨우쳐 주고 교육 철저 와 Staffs들의 엄중 감독 을 주지 시키는 글을 작성 하여 보내고, 국내 독자들의 참고에 이용 되기를 바라서  본인의 Blog에 올리게 되었다.

Dear Sir/Madam.

Thank you for your kind reply.

I am afraid still you have not understand the fact of this case  and
the logical structure of your wording is confuse in itself.

Allow me to explain you again
to help for your fully understanding of this case.

A.  The hidden location of Warning Informal message !

You wrote as < We would like to inform you that based on the information you have shared with us, 

it seems like you have received multiple email reminders, >.

=> Your warning message is not the form of < E-mail>, 

but those Warning message were in the hidden place,

<  my kaspersky => log in => on the top right hidden corner ( like blow captured with red BELL  figure ) >

                 

                  

   

•   BlueSkyPark@outlook.com                                               
 
• 
  

  
  

  6  
      

                                           

 

• 
  
      

• BlueSkyPark@outlook.com   6 (with red Bell symbol)
  • Kaspersky Lab website
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    • Sign out
• 6

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• My Kaspersky
• BlueSkyPark@outlook.com
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Summary

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Downloads

Find available downloads here

Go to licenses

Add an activation code

The activation code has been added.

XXXXX-XXXXX-XXXXX-XXXXX

You have made too many attempts to add an activation code. Please try adding the code in a few minutes.

If you have an activation code, add it here to manage your licenses.

B. The Form of Warning Message !

I cannot understand why you send your customers Important Warning Messages as not through to a normal Form but the hidden corner of private information ?

At first when I recognized you stopped your service, it needs many weeks' consumption for me to find out your small corner hidden secrite mark message. 

I understand that small corner red mark hidden message should not be the Formal message of World  famous  Kaspersky's Formal Message.

The renewal warning message should be important for your End Users also for your Company.

Why the reason so important and valuable Message should be hidden in security small corner ?
And Customer could not find it easily !  

It should be found Easily  for your Customers !
With normal Form of message in normal registered E-Mail address !

I am strongy afraid of
your staff try to fraud and cheat the extra cost from Customers without notice of Kaspersky !

C​. The Logical confuse of your wording.

based on the purchase date

       ===>>>

which will be different from 

       ===>>>

the activation date of your currently running license.

You wrote as <   as our sales database will automatically send email reminders to customers based on the purchase date, 

which will be different from the activation dateof your currently running license.

In the scenario, if you have more than one purchase the system will send multiple automatic email reminders to renew the license based on the purchase date. >.

​Absolutely all End Users < Purchase > anti virus vaccin and  
< Activate > it   immediately , at the same Moment !

You explained me that I am so  stupid as I Purchased and Ignored it - Waited for 423 days !

I feel very SORRY for I am not so stupid like as yourself !

I am afraid you keep to try to turn off your face from the FACT of this case !

It seems to be funny with you !

D​. Made your Service DISABLED !

Your staffs made your Service Disabled, 
could not update nor scan(fast of full ) for many weeks.

That behavior should be Illegal !

And Breaches The Criminal Law and The Law of Contract.

If my PC lost private information 
during the periods of your Illegal Behavior,

I should claim your company, WORLD FAMOUS KASPERSKY,  
by The Criminal Law and The Law of Contract.

 I have explained you the fact of this case.

I hope your company, KASPERSKY, try to not repeat this kind of case 
not only for myself but other customers over the world from now on 
with through continually educate your staffs and 
supervise over them closer.

I re-installed your vaccine software again, and until now on it has worked normally, I think your staffs made not disrupted it  now on.

If I experience similar case of this again, 

I have to feed back to your CEO and DIRECT of sales and customer department.

Thank you.  

A